The event log
Every job writes a log while it runs. One file per job, one line per event. The log stays after the job, and after the application closes.
Where it is
| System | Folder |
|---|---|
| Linux, macOS | ~/.local/state/mediacopy3000/jobs/ |
| Windows | %LOCALAPPDATA%\mediacopy3000\jobs\ |
On Linux, the variable XDG_STATE_HOME moves the folder.
The file name is the time the job was made, its number, the name of its folder, and its kind: 2026-09-15_101500-1-CARD_A001-offload.log. The number after the time is the job's number in that run of the application. The saved report names the file on its Log line.
What it holds
The file starts with a title line, then the plan you approved, as the report prints it. Then one line per event, with the time in UTC:
2026-09-15T10:15:00.123Z planned 7 files, 18600000000 bytes to read
2026-09-15T10:15:00.201Z A/1.mxf Copying
2026-09-15T10:15:00.302Z progress 4194304
2026-09-15T10:15:04.881Z A/1.mxf Saving to disk
2026-09-15T10:15:05.117Z A/1.mxf Naming the copy
2026-09-15T10:15:05.203Z A/1.mxf Verifying
2026-09-15T10:15:07.910Z A/1.mxf Verified
2026-09-15T10:16:35.114Z writing the manifest
2026-09-15T10:16:40.007Z manifest /Volumes/Shuttle-01/CARD_A001/ascmhl/0002_CARD_A001_2026-09-15_101640.mhl
2026-09-15T10:16:40.010Z finished, all okThe file states are the states of the file list. The page While a job runs lists them. A progress line comes about ten times a second while the job copies.
When to send it
A problem report is most useful with the saved report and this log. Together they hold the plan, the result, and the order in which things happened.